Automotive

6 tips to avoid car locksmith scams

Illustration of a car parked below the foothills

A car lockout puts you in a weak position: you're stranded, often in a parking lot or roadside, and you want to leave. That's when bad operators do best. These six tips keep you in control.

1. Check the price structure on the phone

Ask what the service call fee is, what a car lockout starts at, and what could change it. In Monrovia the published starting price for an automotive lockout is $19 plus the $29 service call.

2. Ask for the business name

Note the business name and the number you called. If the person who arrives can't say who sent them, don't let them start.

3. Get the price confirmed before work begins

Before any tool touches the car, the technician should confirm the price. If it's different from the phone estimate, ask why.

4. Be wary of drilling or replacing straight away

Most car doors can be opened with lockout tools, without drilling. If the technician wants to replace a lock or make a new key just to open the door, ask why the usual method won't work.

5. Expect an ID and ownership check

A professional will ask for your license and registration or another proof you own the car. If they're in the car, they can be checked once it's open.

6. Get an itemized invoice

The invoice should show the fee, labor and any parts. Card payment leaves a record.

While you wait

Stay somewhere safe and visible. Don't leave the engine running if keys are inside and the car is running. In hot weather, if a child or pet is inside, call 911 immediately. See the automotive locksmith page and current coupons.

Need help with this in Monrovia? Call 626-537-2261 for an estimate, or see the price list.

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